Terms of Service

By accessing the Site, creating an account, or joining our waitlist, you confirm that you are at least 16 years of age, have read and understood these Terms, and agree to be bound by them and our Privacy Policy, which is incorporated herein by reference.

OpsScaleIQ is an operational intelligence platform designed for multi-location franchise operators. It aggregates customer reviews, applies AI-driven triage, creates assigned operational tasks, and tracks resolution to close the feedback loop.

The Site is currently in pre-launch. By joining the waitlist, you are expressing interest in early access to the platform. Joining the waitlist does not create a binding service agreement, guarantee access, or confer any rights to use the future platform.

When you submit your email address to join the waitlist, you consent to receive product updates, launch notifications, and related communications from OpsScaleIQ. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at support@opsscaleiq.com.

All content on the Site — including text, graphics, logos, images, and software — is the exclusive property of OpsScaleIQ or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Transmit any harmful, offensive, or disruptive content
• Use automated tools, bots, or scrapers to extract content from the Site
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with the proper functioning of the Site or its infrastructure

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Site.

TO THE FULLEST EXTENT PERMITTED BY LAW, OPSSCALEIQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED ONE HUNDRED DOLLARS (USD $100).

The Site may contain links to third-party websites or services that are not owned or controlled by OpsScaleIQ. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party services you access.

You agree to indemnify, defend, and hold harmless OpsScaleIQ and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or your violation of these Terms.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We will update the “Last updated” date at the top of this page when changes are made.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which OpsScaleIQ operates, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OpsScaleIQ regarding your use of the Site and supersede all prior agreements or understandings.

If you have questions about these Terms, please contact us: